NetSpeed Learning delivers proven, ready-to-launch training programs that include pre- and post-reinforcement, trackable, reportable results, and are easily customized for your participants' needs, whether for leaders, customer service providers or employees at all levels.
NetSpeed Leadership’s widely applicable, quickly customizable, engaging training curriculum could benefit supervisors and new managers in just about any organization.
Supervisors, managers and leaders develop a strong foundation to manage others skillfully, lead virtual teams, motivate their people, and deliver results.
Customer service providers develop the skills to listen actively, empathize, solve problems, manage difficult emotions, and improve processes, building strong customer loyalty.
Employees and leaders at all levels develop solid communication practices to gain trust, reduce conflict, and navigate disagreements to achieve collaborative, productive outcomes.
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We can expect to continue to experience the drive toward more virtual workplaces, using cloud-based applications and document management. This ebook covers virtual leadership, digital communication practices, and how to resolve conflict often emerge in these disconnected settings.Download Now
Managers who lead others successfully must master foundational leadership skills and practices and combine them with their ability to lead a hybrid workforce (some employees primarily working from home and others returning to the office). How can the new manager engage everyone on the team, motivate individuals in remote locations, build an inclusive culture, gain people’s loyalty, and respond skillfully to rapid changes? Join Cynthia Clay for an interactive exploration of these questions and issues.Join Us