Would you like your people to be able to communicate masterfully and manage conflict when it arises? Employees at all levels can learn to be more open and collaborative as they respond to interpersonal challenges.
Since 2011, we have helped leaders and teams learn to communicate masterfully, resolve conflict when it arises, and tackle nine challenging behavior patterns that pop up when people work closely together.
Cynthia Clay with her co-author, Ray Olitt, first published their well-regarded book, Peer Power: Transforming Workplace Relationships in 2011. Currently being revised and updated, it will be republished with the title Managing Workplace Conflict in 2021.
Develops the communication and conflict resolution skills of people at all levels in the organizationLearn More
Develops the skills of new and emerging managers. NetSpeed Leadership includes eight modules suitable for all employees.Learn More
Our modularized, customer service training program is ready to deliver in the traditional classroom or as web workshopsLearn More
Do you find it frustrating to interact with some colleagues? Do you wonder whether people take secret pleasure in driving you crazy? Does it sometimes feel like a coworker is deliberately going the extra mile just to make your job more difficult? Then this ebook is for you.Download Now