Peer Power: Transforming Workplace Relationships

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Strategies to Reduce Conflict in the Virtual Workplace
Wednesday, July 17, 2019

Complimentary webinar

Strategies to Reduce Conflict in the Virtual Workplace

Wednesday, July 17, 2019

1:00 pm Eastern (12:00 pm Central, 10:00 am Pacific) - one hour

Cynthia Clay, President/CEO, NetSpeed Learning Solutions

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Two enemies of productive teamwork are tension and conflict. Many employees have yet to develop the skills to navigate these tensions when they arise. When friction occurs on virtual teams, this increasing tension leads to communication breakdowns, reduced productivity, and over time, less trusting relationships.

How can you increase the capacity of groups within your virtual workplace to be accountable to each other and to their common goals? It starts by showing employees how to resolve conflict directly, contribute constructively, and build relational capital. Whether your teams meet frequently face to face or rely primarily on electronic communication methods, they must develop the skills to manage conflict and disagreements.

Join us for this one-hour webinar to learn how to resolve conflict in in the virtual workplace. This webinar introduces the practical, proven methods contained in Peer Power: Transforming Workplace Relationships, by Cynthia Clay and Ray Olitt.

Webinar Objectives

By the end of this one-hour webinar, you will be able to:

  • Describe the negative impact of unresolved conflict on the individual, the team, and the organization
  • Capitalize on four principles that support mutual effort toward common goals
  • Adopt communication practices that drive a high-performance virtual work environment
  • Bring the Managing Workplace Conflict blended, online learning program to your organization

Who Should Attend

  • Managers who want to improve their ability to direct work, confront difficult behavior, and inspire collaboration in virtual workplaces.
  • Human Resources and Talent Management Directors who want to support productive virtual environments that attract and retain valued talent.
  • Senior Leaders concerned about preserving the organization’s culture and its ability to hit critical strategic targets despite working across geographic distance.

About the Managing Workplace Conflict™ Program

The Managing Workplace Conflict training program develops the skills, behaviors and practices that allow employees to communicate, collaborate, and resolve conflict. Based on the book Peer Power: Transforming Workplace Relationships, the program brings the principles and strategies to life using a combination of discussions, role plays and case studies. Participants interact with the facilitator and with each other to connect the course material with their personal and professional experiences. This blended program may be delivered in the face-to-face or virtual classrooms by our master trainers or your certified trainers.