Our Products and Solutions
Cutting-edge classroom, virtual learning, and social media solutions to help you develop people and improve performance
Increase your customer service skills, establish workforce competencies, sharpen leadership skills or provide your own customized training with engaging, comprehensive blended learning solutions and the expertise and tools you need to successfully implement them any way you like - in the classroom, the virtual world, or both.
With our arsenal of launch-ready people development, leadership training and customer service training content, you can speed to the finish line fast. Because all of our programs and resources are customizable, we can tailor the content, blend learning systems and components, or create an entirely original collaborative learning solution through our customizable Learning 2.0 integrated learning platform, NetSpeed Fast Tracks™. With NetSpeed Learning Solutions, you’ll combine engaging content with new technologies and tools to create more dynamic, lively and memorable learning experiences.
Because our blended leadership training and customer service training solutions allow you to easily capture data about course completion, you can measure the impact on the organization, and produce compelling reports about participants’ use of their skills on the job too.
- Launch-ready solutions
- Practical, relevant content
- Online reinforcement, coaching, and measurement tools
- Administrator tools to track progress and results
NetSpeed Leadership® This blended, facilitated classroom and online leadership Training for supervisors and managers emphasizes practical theory using tools that can be applied immediately in the workplace. Choose from 24 focused 3-hour training modules, powerful and easy-to-use online reinforcement tools, and tools to measure impact. This supervisory skills training can be delivered in a face-to-face classroom or a virtual classroom.
Peer Power™ This classroom and online program, based on the book Peer Power: Transforming Workplace Relationships, provides the keys to effective interpersonal collaboration. The program exposes nine challenging behavior patterns encountered in the workplace and provides strategies to influence changes in others' behavior to gain cooperation and collaboration. The program can be delivered as six 2-hour classroom sessions or six 90-minute webinar sessions.
Blazing Service™ Develop the personal qualities and practical skills that inspire exceptional customer service with our comprehensive, facilitated classroom customer service training program that includes take-away and web-based reinforcement tools. Blazing Service is comprised of six 2-hour modules, powerful and easy-to-use online reinforcement tools, and administrator tools to measure impact. This customer service skills training can be delivered in a face –to-face classroom or via a webinar classroom.
NetSpeed Fast Tracks™ Our interactive peer-to-peer Learning 2.0 platform leverages social media tools such as podcasts, videos, avatars, expert interviews and blogging tools to support your organizational training initiatives. This customizable, content-rich, integrated learning system capitalizes on Web 2.0 capabilities to foster learning collaboration using an extensive library of practical people development content. With keyword search functionality, tracking, and built-in reporting, it’s the perfect solution for a rapid roll-out. Create online courses too.
Virtual Learning™ Modify, create, re-invent and implement your program in the virtual world using our instructional design services and virtual facilitator training solutions. With your own webinar delivery platform, our team of instructional design experts will help you replicate the interactive, participatory experience of the classroom and create an immersive, collaborative virtual learning experience. We blend web conferencing with powerful Web 2.0 technology using our turnkey, interactive integrated learning platform to deliver high-impact, engaging training anywhere, anytime over the Internet. Our experienced consultants provide end-to-end assistance to help you develop strategy, define and develop new learning programs, master performance management and create exciting learning solutions.