NetSpeed Leadership Training Modules
Self Development
Leading at Net Speed
- Identify the challenges to leading effectively at net speed
- Understand how the five leadership guidelines can help you stay balanced
- Plan for ways to apply the five leadership guidelines to your current priorities
Building Open Communication
- Listen in a way that encourages others to be open and forthcoming
- Focus on the important aspects of what others are communicating
- Present yourself with confidence
- Be direct and honest without being overbearing
Working with Communication Styles
- Identify your own communication style
- Recognize differences in communication styles
- Develop strategies for working with people whose communication styles are different from your own
Writing for High-Speed Readers
- Use strategies to help readers respond quickly and easily
- Organize information to meet the needs of high-speed readers
- Use tools to produce effective quick-read documents
Connecting with Your Career
- Recognize and communicate your strengths and skills
- Identify your work preferences
- Develop and maintain a professional network
- Elicit feedback and suggestions to shape your professional development
Managing Time in Fast Forward
- Focus on priority tasks that help you achieve your goals
- Minimize interruptions that reduce your productivity
- Handle the tyranny of email, voice mail and texts
- Manage multiple priorities and incoming requests
Performance Management
Hiring the Best Talent
- Factor in both skills and talent when selecting employees
- Ask questions that help you identify high performers
- Conduct effective interviews from first to last
Getting the Right Start
- Set clear performance expectations with the employee
- Get to know the employee and their needs
- Provide useful on-the-job training and feedback
Delegating Smartly
- Specify what work to delegate and why
- Choose the right person to delegate to
- Use a model for successful delegation
- Identify your delegation strengths and weaknesses and minimize the latter
Coaching to Redirect
- Give constructive feedback so that it can be heard and acted upon
- Own your observations to reduce defensiveness
- Recognize and appreciate performance improvement
Coaching Smart People
- Spot coaching opportunities and apply a model for coaching
- Recognize what motivates your employees
- Identify behaviors that help foster a coaching climate
Turning Performance Problems Around
- Observe and address performance issues quickly
- Document conversations and follow up to ensure correction
- Apply a model to get performance back on track
Team Performance
Communicating to Influence
- Develop techniques to influence effectively
- Gain support for your ideas and plans
- Use reflective listening to understand objections
- Collaborate to determine a final strategy
Meeting Change with Resilience
- Explain the cycle of change and its impact on people in the workplace
- Map a cycle of change from your past
- Map an anticipated change and prepare to respond with resilience
Building the Total Team
- Manage the team, building on the strengths of individuals
- Develop a high performance Total Team
- Recognize the five phases of team development
Transforming Team Conflict
- Practice communication skills to help team members resolve and manage conflicts
- Identify ways to promote constructive conflict resolution
- Use a model to coach teams and individuals through constructive conflict resolution
Running Effective Meetings
- Develop a solid agenda
- Apply techniques to streamline discussion
- Use "quick and dirty" meeting strategies
Managing Projects by Design
- Develop clear objectives before starting a project
- Prepare and implement a project plan
- Monitor and deal with changes in the project plan
- Improve your effectiveness as a project manager
Organizational Impact
Setting and Achieving Goals
- Set measurable, results-based goals
- Select appropriate metrics to identify and measure success
- Apply a negotiating model to set goals with others
Creating an Inspiring Work Culture
- Build an energizing, motivational work climate
- Develop high performance by choice not by demand
- Celebrate and reward success
Making Strategic Decisions
- Recognize the importance of thinking strategically when making a decision
- Apply the guidelines for making effective decisions
- Base decisions on sound criteria, linked to company objectives
Leading Across Generations
- Identify defining characteristics of the current four generations at work
- Identify differences in motivation
- Acknowledge and adapt leadership style to the various needs of each generation and coach appropriately
Thinking to Break the Box
- Break old thought patterns that constrain creativity
- Use creative thinking techniques to reach innovative solutions
- Apply synergistic thinking to on-the-job problems
Appraising Performance
- Link performance evaluations to stated expectations
- Use descriptive language to coach for improvement
- Conduct effective performance appraisal discussions
Each face-to-face classroom
workshop is pre-qualified
for 3 credit hours by ISPI
These programs meet the requirements for 3 CPT points each to re-certify as a Certificated Performance Technologist (CPT) through the International Society for Performance Improvement (ISPI). For more information, visit www.ispi.org/ISPI/Credentials/CPT_Certification/ISPI/
Credentials/CPT_Certification/CPT_Certification.aspx.